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Tropical Palms Resort
Security and Privacy

At Tropical Palms we stress the importance of privacy and are committed to earning the trust of guests adopting high standards for the protection of personal information.

In this policy, personal information means information about you that is identifiable like your name, address, email and phone number. This is not otherwise publicly available and is not part of your work identification.

Making a Reservation

When making a reservation or using Tropical Palms services, it is necessary to have information in order to identify you, contact and process your purchase and requests. This information usually includes name, address, phone number, email address, credit card and expiration date.

Tropical Palms may use the information you provide to send you offers and information about its services.


Information Provided to Us
Information provided to us in communications regarding service delivery as comment cards will be used solely for the purpose of recording your comments, communicating to correct departments in respect to them, as well as recognizing team members for excellence in service delivery, and for developing improvements in service delivery.

By Visiting Our Website
Our website does not collect personally identifiable information from your computer when you browse it. You must voluntarily and knowingly provide us with personally identifiable information in order to be contacted from Tropical Palms.

Tropical Palms will not collect, use or disclose your personal information for any other purpose than those identified above.

How to Provide Your Information
  • By making a reservation or by using Tropical Palms services.
  • By providing it to us in communications regarding service delivery such as comments cards.
  • By providing the information to us by participating in a marketing initiative.
  • By visiting our website.
Why We Collect Personal Information
  • To establish and maintain a responsible commercial relationship with you and to provide ongoing service.
  • To develop, enhance market or provide products and services.
  • To manage and develop our business and operations